Refund policy
Refund/No Charge Policy
For Planning and Guide Cases: if patient decides to not proceed with surgery then no charges will be applied for planning or guide
For Planning Only: charge will apply regardless of patient decision
Should one of these anomalies occur, refunds/no charge will apply:
- Surgical guide doesn’t fit patient dentition
- Surgical guide breaks during surgery
- Sleeve comes loose
- Surgical guide is delivered past needed by date