How to set up D.future Copilot
1. Install D.future Copilot
2. Install Parsec
Watch this short tutorial video: https://share.getcloudapp.com/5zu2Wkoq
Please use this lab email for sending Rx information or files: firstname.lastname@example.org
Send us your information directly from your scanner. Search for our lab email: email@example.com on any of these platforms: 3Shape Unite, Dentsply Sirona Connect, iTero, Medit Link
Troubleshoot: Case Doesn't Appear
A) Window Minimized
If you have a scenario where on screen it says "Case Review In Progress" but you are unable to see the case, it is likely that the case is open but the window is minimized. Refer to this video in order to maximize the window.
Troubleshoot: All Seats Occupied
This means that there is another dentist who is using the software. We are working to add more software seats to avoid this in the future.
Tip: Try to review your case eariler in the day to avoid the "traffic rush"